Privacy policy

Last updated: 13 July 2026

1. About this Privacy Policy

ANISODA PTY LTD trading as AniSoda (“AniSoda”, “we”, “us” or “our”) operates this website from Victoria, Australia.

This Privacy Policy explains how we collect, hold, use and disclose personal information when you visit our website, submit an enquiry or otherwise communicate with us.

AniSoda is currently preparing its online store. At this pre-launch stage, this website does not accept online orders or payments, and we do not collect payment card details through the website.

This Privacy Policy applies to personal information handled through anisoda.com and related business communications.

2. Personal information we collect

Depending on how you interact with us, we may collect:

  • Your name;
  • Your company or organisation name;
  • Your email address;
  • Your enquiry type;
  • Information included in your enquiry or other communications with us; and
  • Technical and usage information, such as your IP address, browser type, device information, pages viewed and interactions with the website.

We do not intentionally request sensitive personal information through our contact form.

Please do not include sensitive, confidential, financial or payment information in the contact form unless we specifically request it through an appropriate channel.

3. How we collect and hold personal information

We may collect personal information:

  • Directly from you when you submit our contact form, email us or otherwise communicate with us;
  • Automatically when you visit the website, including through cookies, server logs and similar technologies;
  • From service providers that help us operate, administer and secure the website; and
  • From publicly available sources or information provided by your organisation where reasonably relevant to a business or supplier enquiry.

We generally hold personal information electronically using Shopify, email services and other service providers that support our website and business administration.

We may also retain limited information in internal business records where reasonably necessary to manage enquiries and potential business relationships.

4. How we use personal information

We may collect, hold and use personal information to:

  • Respond to supplier, wholesale and other business enquiries;
  • Assess potential business, sourcing or supply opportunities;
  • Communicate with you about your enquiry;
  • Verify relevant business or contact information;
  • Operate, maintain, secure and improve the website;
  • Prevent misuse, fraud or security incidents;
  • Maintain appropriate business records;
  • Obtain professional or technical assistance; and
  • Comply with applicable legal and regulatory obligations.

We do not use contact-form information to send marketing communications unless you have separately agreed to receive them.

If you do not provide the information required by our contact form, we may be unable to respond to or properly assess your enquiry.

5. Shopify and other service providers

This website is hosted and supported by Shopify.

Information submitted through the website may be received and processed by Shopify and by service providers that support our website, email, hosting, security, technical administration, record keeping and professional services.

These providers may receive and process personal information to the extent reasonably necessary to provide their services to us.

Shopify may also process technical and usage information in accordance with its own privacy practices.

We may disclose personal information:

  • To service providers supporting our website and business operations;
  • Where required or authorised by law;
  • To professional advisers where reasonably necessary;
  • Where reasonably necessary to protect our rights, systems, users or business;
  • To investigate suspected misuse, fraud or security incidents; or
  • In connection with a proposed sale, restructure or transfer of all or part of our business.

We seek to limit information disclosed to service providers to what is reasonably necessary for the relevant services.

AniSoda does not sell personal information.

6. Cookies and website information

The website may use cookies and similar technologies that support the operation, security, performance and administration of the Shopify platform.

Depending on our website settings, these technologies may also help us understand general website usage and improve website performance.

You can manage cookies through your browser settings and through any cookie-preference tools made available on the website.

Disabling some cookies may affect website functionality.

If we introduce additional analytics, advertising, personalisation or marketing technologies, we will review this Privacy Policy and any applicable consent or notification arrangements.

7. Overseas processing

Shopify and other service providers may process or store personal information outside Australia.

Depending on the services and systems used, these locations may include Singapore, Canada, the United States and other countries in which our service providers operate.

The specific locations involved may change as service providers, infrastructure and business systems change.

Where required by applicable Australian privacy laws, we take reasonable steps to protect personal information disclosed to overseas recipients.

We also seek to use established service providers and limit the information they receive to what is reasonably necessary for their services.

8. Security and retention

We take reasonable steps appropriate to our business to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.

These steps may include limiting access to business systems, using access controls provided by our service providers and reviewing who requires access to information.

No internet transmission, email service or electronic storage system can be guaranteed as completely secure. We therefore cannot guarantee absolute security.

We retain personal information only for as long as reasonably necessary to:

  • Respond to and manage enquiries;
  • Assess and manage potential business relationships;
  • Maintain appropriate business and administrative records;
  • Resolve disputes;
  • Protect our legal interests; and
  • Comply with applicable legal obligations.

When personal information is no longer reasonably required, we may take reasonable steps to delete, destroy or de-identify it where lawful and practical.

9. Access and correction

You may request access to personal information we hold about you or ask us to correct information that you believe is inaccurate, incomplete, out of date or misleading.

To make a request, contact us using the details below and provide enough information for us to identify the relevant records.

We may need to verify your identity before providing access to or correcting personal information.

In some circumstances, applicable law may permit or require us to decline access or correction. Where appropriate, we will explain the reason for our decision.

10. Privacy questions and complaints

If you have a question or complaint about how we handle personal information, please contact us using the details below and provide enough information for us to understand and review the issue.

We will review the matter and generally aim to respond within 30 days.

If we require additional information or more time to complete our review, we will let you know where reasonably practicable.

Where applicable, if you are not satisfied with our response, you may be entitled to contact the Office of the Australian Information Commissioner.

11. Children

The AniSoda business enquiry form is intended for adults and authorised representatives of businesses or organisations.

We do not knowingly request or collect personal information from children through the business enquiry form.

If you believe that a child has submitted personal information to us, please contact us so that we can review the matter and, where appropriate, delete the information.

12. Changes to this Privacy Policy

We may update this Privacy Policy when our website, services, service providers or information-handling practices change.

The updated version will be published on this website with a revised “Last updated” date.

We will review and update this Privacy Policy before enabling material new functionality such as:

  • Online ordering or payments;
  • Customer accounts;
  • Marketing subscriptions;
  • Personalised advertising;
  • Additional analytics or tracking technologies; or
  • Other ecommerce functionality involving new categories or uses of personal information.

13. Contact us

ANISODA PTY LTD trading as AniSoda
ABN 75 699 616 656
Keysborough, Victoria, Australia

Privacy and business enquiries:
business@anisoda.com